Crashes Mac, OK in Safe Mode

8 respostas
1 has this problem
17 views
Last reply by FredMcD

hai 5 anos

24/09/19, 07:17

FF 69.0.1, OSX 10.12.6, everything browser is updated. Frequent crashes in normal mode, even with all addons disabled. Stable in Safe Mode. I've been through the entire troubleshooting article and handled everything except the OS, which I can't do because of other software requirements. Crashes are hard OS crashes & reboots, not FF Crash Reporter. Most often is 'plugin_container' and less often 'kernel_task'. System is completely stable without FF running and with FF in Safe Mode. Is there anything else I can do? I deeply depend on my browser, have used FF since inception and would like to not switch to "that which is not evil" (which I'm having to use here because moz.org wouldn't let me log in in Safe Mode in FF).

Capturas de pantalla anexas

andrewm1 modificouno o 25 de setembro de 2019, 13:48:43 -0700

Answer 1 · 2019-09-24 07:17:37

WMagicModel

24/09/19, 08:46

Hi andrewm1,

This may not solve your hard crashes, however Firefox Nightly may be a good alternative if you are unable to access websites in Safe Mode with Firefox.

I will look into your crashes further.

Answer 2 · 2019-09-24 07:17:37

FredMcD

24/09/19, 10:14

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Answer 3 · 2019-09-24 07:17:37

andrewm1 Question owner

24/09/19, 11:13

That was part of the steps I already took starting with the KB troubleshooting article, going through the not In Safe Mode and extensions & hardware articles.