Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sent files content did not carryover with my profile

  • 5 respostas
  • 2 have this problem
  • 19 views
  • Last reply by egowett

more options

I migrated to a new pc (WIN10 to WIN10) an I have 4 different "personalities" in my profile. For 3 of the 4 email personality accounts the message in the sent folder carried over and on my main email account I can see in the sent folder the subject and date in the "sent" folder - but the body of the email that I sent is not there. Is there a "sent" file I can copy from the first pc and just bring over those sent files again with content?

I migrated to a new pc (WIN10 to WIN10) an I have 4 different "personalities" in my profile. For 3 of the 4 email personality accounts the message in the sent folder carried over and on my main email account I can see in the sent folder the subject and date in the "sent" folder - but the body of the email that I sent is not there. Is there a "sent" file I can copy from the first pc and just bring over those sent files again with content?

All Replies (5)

more options

See if the index is up the creek. Right clickon 'Sent' folder in folder pane and select 'Properties' clickon 'Repair Folder' click on OK

select another folder and then reselect 'Sent'.

Are you able to read emails ?

more options

re : Is there a "sent" file I can copy from the first pc and just bring over those sent files again with content?

Remember to exit Thunderbird on both computers before doing this. Default location of profiles: POP account: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\Mail\pop account name folder

In pop mail account folder you should see a list of files that have same name as folders. mbox files do not have an extension and they contain emails. You can copy and paste these files between the two profiles to get copy onto other pc.

See image as guide.

more options

I have found all the prior "sent" emails in a folder "sent.mozmsgs" for that pop account. I copies these sent.mozmsgs over, but when I open Thunderbird and look in my "sent" folder they do not appear.

more options

The mozmsgs files are used for search indexing and don't contain the message contents. Your best option is to copy the mbox file named Sent or Sent Items from the account subfolder to Mail/Local Folders in the current profile, as explained above.

more options

Thank you to everyone. I copied the entire pop email folder over and that included the inbox as well as the sent folders and all is working fine now.