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Lost emails and folders since a system restore.

  • 2 respostas
  • 1 has this problem
  • 4 views
  • Last reply by mozziboy

mozziboy
mozziboy
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Accidentally uninstalled the wrong version of Thunderbird as I had 32 & 64bit versions. This lost all my profiles, emails and folders etc.

I ran system restore to an earlier restore point a few days ago.

Although TB shows all my profiles and I have to re-login to the profiles which is not a problem. But all my emails in/out, folders with saved emails etc and address books are not shown or blank.

Currently using V 68.2.2 (32-bit) as have done for years. But did install 64 bit version trying to solve a problem, now solved and incorrectly removed the 32-bit version.

Can my folder/emails etc be recovered.

Accidentally uninstalled the wrong version of Thunderbird as I had 32 & 64bit versions. This lost all my profiles, emails and folders etc. I ran system restore to an earlier restore point a few days ago. Although TB shows all my profiles and I have to re-login to the profiles which is not a problem. But all my emails in/out, folders with saved emails etc and address books are not shown or blank. Currently using V 68.2.2 (32-bit) as have done for years. But did install 64 bit version trying to solve a problem, now solved and incorrectly removed the 32-bit version. Can my folder/emails etc be recovered.

Chosen solution

Open your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.

Click about:profiles

This will list the existing Thunderbird profiles on your computer.

Note the name of the current default profile.

Then click the 'Launch profile in a new browser' button for the other profile(s) shown. The button label is incorrect and awaits correction. But clicking the button will launch Thunderbird in a new window with the selected profile loaded. If it happens to be what you are looking for, click the 'Set as default' button and you're good to restart Thunderbird.

For more information see https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Open your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.

Click about:profiles

This will list the existing Thunderbird profiles on your computer.

Note the name of the current default profile.

Then click the 'Launch profile in a new browser' button for the other profile(s) shown. The button label is incorrect and awaits correction. But clicking the button will launch Thunderbird in a new window with the selected profile loaded. If it happens to be what you are looking for, click the 'Set as default' button and you're good to restart Thunderbird.

For more information see https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

mozziboy
mozziboy Question owner
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Solved.. Thanks but Luckily I had a image copy and used that and copied a folder over.