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E-mail has disappeared in migration from Windows 7 to Windows 10

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by joshua6

joshua6
joshua6
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I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help.

I've looked at the files in a text editor. All messages are there.

Any tips would be fantastic!

Thanks!

I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help. I've looked at the files in a text editor. All messages are there. Any tips would be fantastic! Thanks!

All Replies (1)

joshua6
joshua6 Question owner
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Turns out the user (this was not by box) had somehow deleted all the messages in their inbox. Doing some file editing to remove the delete bit brought them back.