Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when searching for archived emails, they can be found but not read.

more options

I recently archived all of my old emails to a local archive folder following directions found here. I can look through the archives and all of the emails are there and can be read. When I use the search bar to find an email, the email can be found but not read. When I find the email that I want in the search, I click to open it and the page is blank. Search worked fine in the past before I archived. I tried the fix folder option under properties, but it didn't help. Is it because I archived by year and month?

I recently archived all of my old emails to a local archive folder following directions found here. I can look through the archives and all of the emails are there and can be read. When I use the search bar to find an email, the email can be found but not read. When I find the email that I want in the search, I click to open it and the page is blank. Search worked fine in the past before I archived. I tried the fix folder option under properties, but it didn't help. Is it because I archived by year and month?

All Replies (1)

more options

Search for the email, one you found click that email and see the location of that email.

If location is not showing, right click on the menu and choose the location option.