Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TRied to change my signature and now get a huge page of gobblegook and can't get back to accouint seetings!

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

more options

I wanted to make my signature more attractive than just regular font. so I tried making it is WORD and telling Thunderbird to go get that file. However, what I now get is a huge page of diamonds and questions marks and other crap / the signature has disappeared, and worse, I can't get back to Account settings in any meaningful fashion. If I clink on account settings, instead of showing me all the other stuff it used to, there is one line that says IMAP and nothing else - no choices / just OK or cancel. Help! I am suddenly having to delete a page of garbage to try and send an email!! What on earth did I do wrong?? I need halop !

I wanted to make my signature more attractive than just regular font. so I tried making it is WORD and telling Thunderbird to go get that file. However, what I now get is a huge page of diamonds and questions marks and other crap / the signature has disappeared, and worse, I can't get back to Account settings in any meaningful fashion. If I clink on account settings, instead of showing me all the other stuff it used to, there is one line that says IMAP and nothing else - no choices / just OK or cancel. Help! I am suddenly having to delete a page of garbage to try and send an email!! What on earth did I do wrong?? I need halop !

All Replies (1)

more options

If you can't view Account Settings, see if this post helps:

https://support.mozilla.org/en-US/questions/1277165

Using Word or any other app is not recommended for signatures. Use the TB message composer:

https://support.mozillamessaging.com/en-US/kb/signatures