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firefox is blocking sites from "remembering" my browser so I do not have to authenticate every single time I want to log in

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  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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every secure site like facebook, amazon, credit cards, bank sites, etc., I have to authenticate several times a day with phone calls or text messages or emails just to check my bank balance or credit cards, how do I disable whatever firefox has done to "secure" the browser so I can log into sites again like I did yesterday??

every secure site like facebook, amazon, credit cards, bank sites, etc., I have to authenticate several times a day with phone calls or text messages or emails just to check my bank balance or credit cards, how do I disable whatever firefox has done to "secure" the browser so I can log into sites again like I did yesterday??

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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A detail like a website remembering you (log you in automatically) is stored in a cookie.

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep

Let the cookies expire when Firefox is closed to make them session cookies instead of using "Clear history when Firefox closes" to clear the cookies. That way you keep cookies with a cookie allow exception.

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: [ ] "Delete cookies and site data when Firefox is closed"

You can create an allow exception to keep cookies for specific websites.

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.