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Mac desktop won’t sync

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Eve

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My Mac desktop won’t sync. I have the correct ID and the correct password and generated a recovery key from my iPhone do use on the desktop. I keep getting a message failed to connect to the server. I then re-generated a recovery key and tried again. No luck. I’m scratching my head on this one. Any help is appreciated.

My Mac desktop won’t sync. I have the correct ID and the correct password and generated a recovery key from my iPhone do use on the desktop. I keep getting a message failed to connect to the server. I then re-generated a recovery key and tried again. No luck. I’m scratching my head on this one. Any help is appreciated.

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If its signed in, sign out on the mac and try signing in again.