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Messages from an old email account are partially visible in search results, but nothing displays when I open those results.

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  • Last reply by chris201

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Hi there! I used to subscribe to Yahoo's paid email hosting service but switched to my current host (and switched to accessing my email via Thunderbird) about 18 months ago; my Yahoo subscription ended about a year ago.

When I switched to Thunderbird, I had two servers -- one for Yahoo, and one for my current host. I regularly backed up my profile, which included both servers.

Now, when I search in Thunderbird for an email from the old Yahoo account, I can see at least some of the contents of that email in my search results, but when I try to open any individual result, it's empty.

I don't have access to the Yahoo server anymore, but I do have the backed-up profile from when I did have access to that Yahoo server. Is there a change I can make in my settings that will allow me to view the contents of those individual emails that I can see in my search results?

Thanks a bunch for any help you can provide.

Hi there! I used to subscribe to Yahoo's paid email hosting service but switched to my current host (and switched to accessing my email via Thunderbird) about 18 months ago; my Yahoo subscription ended about a year ago. When I switched to Thunderbird, I had two servers -- one for Yahoo, and one for my current host. I regularly backed up my profile, which included both servers. Now, when I search in Thunderbird for an email from the old Yahoo account, I can see at least some of the contents of that email in my search results, but when I try to open any individual result, it's empty. I don't have access to the Yahoo server anymore, but I do have the backed-up profile from when I did have access to that Yahoo server. Is there a change I can make in my settings that will allow me to view the contents of those individual emails that I can see in my search results? Thanks a bunch for any help you can provide.
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Chosen solution

1. https://support.mozilla.org/en-US/kb/rebuilding-global-database Yours clearly contains remnants of no longer present emails.

2.https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/?src=ss

Import the yahoo mail folders from your backup to your current local folders. (Type is mbox)

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Chosen Solution

1. https://support.mozilla.org/en-US/kb/rebuilding-global-database Yours clearly contains remnants of no longer present emails.

2.https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/?src=ss

Import the yahoo mail folders from your backup to your current local folders. (Type is mbox)

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Very helpful, Matt -- thank you!