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Deviant Art Website

justinpbrown
justinpbrown
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I cannot view all the image content on the website www.deviantart.com

Banner images, site graphics & thumbnails load, but uploaded user image content does not. The site is https & not shown by Firefox to have mixed http content. I have tried disabling all browser add-ons. I have tried disabling the Firefox native browser protections. I do not use a firewall, anti-virus, anti-spyware or anti-malware. Javascript is enabled & Flashplayer is up-to-date.

I have begun to have this issue over the past few weeks on a few websites.

Any ideas?

I have attached a screenshot.

I cannot view all the image content on the website www.deviantart.com Banner images, site graphics & thumbnails load, but uploaded user image content does not. The site is https & not shown by Firefox to have mixed http content. I have tried disabling all browser add-ons. I have tried disabling the Firefox native browser protections. I do not use a firewall, anti-virus, anti-spyware or anti-malware. Javascript is enabled & Flashplayer is up-to-date. I have begun to have this issue over the past few weeks on a few websites. Any ideas? I have attached a screenshot.
Capturas de pantalla anexas

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple instead of a gray shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
justinpbrown
justinpbrown Question owner
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Thanks cor-el for your response, but none of the above make any difference to the deviantart website.