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Certificate Error SSL_ERROR_BAD_CERT_DOMAIN

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  • 1 has this problem
  • 386 views
  • Last reply by FredMcD

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Background -- I have a Synology Disk Station. When setting it up, in order to make a secure connection I registered the Domain I planned to use with Synology and received a registered Domain Name. I then applied for and received a certificate from “Lets Encrypt. It worked fine for a few years. I was able to login to the Disk Station Locally using the Local Network IP I had assigned to it, and also able log in via the registered Domain through Synology with a Secure Connection using either method when logging in. Everything worked perfectly. Over a year ago I had some issues with my network (it has been too long ago for me to remember what it was). I could not resolve it, so when I called Netgear Tech Support they had me reset my router to factory settings. This did fix the issue I was having, but I later noticed resetting had changed my IP address. I thought this was not a problem at the time. It was then I also noticed I was no longer getting a Secure Connection on through my Disk Station. Have been trying to resolve this on my own, but I am not having any luck. But I am learning as I go. Present Day – I am still having issues logging in. The message I get when I log into the Synology registered Domain with Firefox is "Unable to Connect". I tried Chrome and get a similar message. When I log in locally using the assigned IP address I get "Warning: Potential Security Risk Ahead".

I click on the "Advanced" button where Firefox displays the Error Message:  SSL_ERROR_BAD_CERT_DOMAIN.  I continue with the exception and able to log into the Disk Station. 

My Goal is to get it working with a secure connection as it did before the Router Reset. -- I have checked all the appropriate ports are open. 5000 and 5001. -- Have checked for any firewall restrictions. -- I have tried replacing the previous certificate with a new one. -- Synology Tech Support does not seem to know, so I figure the problem lies within Windows 10 or Firefox. -- The Certificate in my Windows mmc Console says the Certificate is OK. Weather that is the one that is used for this connection I am speaking of, I do not know. -- The Certificate is current and has not expired. My apologies for this description being lengthy, I just want to make sure I state everything I can think of in order to get this fixed. I do not know a lot about this topic, but am learning as I go. Any help is very much appreciated.

Background -- I have a Synology Disk Station. When setting it up, in order to make a secure connection I registered the Domain I planned to use with Synology and received a registered Domain Name. I then applied for and received a certificate from “Lets Encrypt. It worked fine for a few years. I was able to login to the Disk Station Locally using the Local Network IP I had assigned to it, and also able log in via the registered Domain through Synology with a Secure Connection using either method when logging in. Everything worked perfectly. Over a year ago I had some issues with my network (it has been too long ago for me to remember what it was). I could not resolve it, so when I called Netgear Tech Support they had me reset my router to factory settings. This did fix the issue I was having, but I later noticed resetting had changed my IP address. I thought this was not a problem at the time. It was then I also noticed I was no longer getting a Secure Connection on through my Disk Station. Have been trying to resolve this on my own, but I am not having any luck. But I am learning as I go. Present Day – I am still having issues logging in. The message I get when I log into the Synology registered Domain with Firefox is "Unable to Connect". I tried Chrome and get a similar message. When I log in locally using the assigned IP address I get "Warning: Potential Security Risk Ahead". I click on the "Advanced" button where Firefox displays the Error Message: SSL_ERROR_BAD_CERT_DOMAIN. I continue with the exception and able to log into the Disk Station. My Goal is to get it working with a secure connection as it did before the Router Reset. -- I have checked all the appropriate ports are open. 5000 and 5001. -- Have checked for any firewall restrictions. -- I have tried replacing the previous certificate with a new one. -- Synology Tech Support does not seem to know, so I figure the problem lies within Windows 10 or Firefox. -- The Certificate in my Windows mmc Console says the Certificate is OK. Weather that is the one that is used for this connection I am speaking of, I do not know. -- The Certificate is current and has not expired. My apologies for this description being lengthy, I just want to make sure I state everything I can think of in order to get this fixed. I do not know a lot about this topic, but am learning as I go. Any help is very much appreciated.

Chosen solution

  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

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Chosen Solution

  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean