Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Unable to send or save any emails - Keeps asking for an attachment. When I attach a file it still won't send

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by lou16

lou16
lou16
more options

Hi to all, All of a sudden I'm having trouble sending ANY emails at all from Thunderbird. It keeps asking me to attach a file when I hit the "Send Button" (see "Uploaded Images"). Even when I attach a file it still won't send (same error message). Same problems when saving the email as a Draft. (see "Uploaded images").

I updated to Thunderbird 78.5.0 (32-bit) installed on 27th November 2020 This problem has just started to manifest itself this morning.

Please see below and "Uploaded images" for the error messages.

Any help would be great.

Many thanks lou16

Send Message Error Sending of the message failed. There was an error attaching . Please check that you have access to the file.

Save Message Error Error Message: Unable to save your message as a draft. There was an error attaching . Please check that you have access to the file.

Please also see "Uploaded images"

Hi to all, All of a sudden I'm having trouble sending ANY emails at all from Thunderbird. It keeps asking me to attach a file when I hit the "Send Button" (see "Uploaded Images"). Even when I attach a file it still won't send (same error message). Same problems when saving the email as a Draft. (see "Uploaded images"). I updated to Thunderbird 78.5.0 (32-bit) installed on 27th November 2020 This problem has just started to manifest itself this morning. Please see below and "Uploaded images" for the error messages. Any help would be great. Many thanks lou16 '''Send Message Error''' Sending of the message failed. There was an error attaching . Please check that you have access to the file. '''Save Message Error''' Error Message: Unable to save your message as a draft. There was an error attaching . Please check that you have access to the file. Please also see "Uploaded images"
Capturas de pantalla anexas

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you send a vcard, or digitally sign your mail? Or even have a HTML signature that contains a local image? All of those would be an "Attachment" even though you do not see it. Previous issues I have seen of the sort were caused by anti virus product. What do you use?

lou16
lou16 Question owner
more options

Hi Matt, many thanks for your advice.

I had an HTML signature that contained a local image.

For some reason I am now able to send emails but it is now coming up with the following message: '"Your message was sent but a copy was not placed in your sent folder (Sent Items) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Items-lou@panicapps.com." (see attachment).

I have also updated to the latest version of Thunderbird 78.5.1 this morning but same problem.

Any advice welcome. Cheers lou16