Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It's hard to find the button Ask the question

  • 1 resposta
  • 1 has this problem
  • 17 views
  • Last reply by Toad-Hall

more options

I was looking for the ask question button on the page but couldn't find it. Instead, the button is located on the page https://support.mozilla.org/en-US/questions/new/thunderbird. It was very difficult for me to find this button, so I ask you to place it in a more visible place.

I was looking for the ask question button on the [https://support.mozilla.org/en-US/questions/thunderbird page] but couldn't find it. Instead, the button is located on the page [https://support.mozilla.org/en-US/questions/new/thunderbird https://support.mozilla.org/en-US/questions/new/thunderbird]. It was very difficult for me to find this button, so I ask you to place it in a more visible place.
Capturas de pantalla anexas

All Replies (1)

more options

These are various ways to be able to 'Ask a question'. It depends upon where you are at the time of needing to ask a new question.

If you are using Thunderbird you can directly get a link:

  • Help > Thunderbird Help
  • Scroll down and click on 'Ask the community'
  • Mozilla has many forums, so select 'Thunderbird'
  • Top right click on 'Ask Now', but it is always worth searching the forum for solutions in various Help Articles and other already asked questions before asking a question.

If you are already in Thunderbird Support Forum, perhaps reading this question.

  • Top of window - click on 'Get Help' to see a drop down option.
  • click on 'Ask the community'
  • Mozilla has many forums, so select 'Thunderbird'
  • Top right click on 'Ask Now' as I presume you have already searched for a solution and need to ask your own question.

See images below as a guide.