Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost folders when changing default drive for storage

more options

Hi Folks. I'm new to Thunderbird so forgive me if my terminology is wrong.

When setting up TB on a new PC I wanted to use "settings" to redirect the local folders to the D: for storage and ease of backup. It was fine for my profile as I had not set up any folders in "Local". However, when I redirected my wife's profile I may have messed up.

She had already set up some directories (and moved some emails in there) which I guess would have resided with her profile on the C:. When I redirected the Local Folders to D:, those folders disappeared from TB and are not sitting on the D: either.

At a guess, I have orphaned them in some way.

Is there a way to retrieve these?

Many thanks Richard

Hi Folks. I'm new to Thunderbird so forgive me if my terminology is wrong. When setting up TB on a new PC I wanted to use "settings" to redirect the local folders to the D: for storage and ease of backup. It was fine for my profile as I had not set up any folders in "Local". However, when I redirected my wife's profile I may have messed up. She had already set up some directories (and moved some emails in there) which I guess would have resided with her profile on the C:. When I redirected the Local Folders to D:, those folders disappeared from TB and are not sitting on the D: either. At a guess, I have orphaned them in some way. Is there a way to retrieve these? Many thanks Richard

Chosen solution

Open the Mail/Local Folders location of the profile on C and copy the mbox files - the large files with no extensions, named after folders - to the Local Folders location on D. It's possible to have multiple Local Folders with LocalFolders.

Ler a resposta no contexto 👍 1

All Replies (2)

more options

Chosen Solution

Open the Mail/Local Folders location of the profile on C and copy the mbox files - the large files with no extensions, named after folders - to the Local Folders location on D. It's possible to have multiple Local Folders with LocalFolders.

more options

Brilliant! Perfect solution. Many thanks.