Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Correspondents" in Inbox mail have reverted to MY NAME.

  • 3 respostas
  • 1 has this problem
  • 19 views
  • Last reply by Matt

more options

I have 2 email accounts on Thunderbird(jg@ and orders@). When I am sending mail from one mail, it shows email in Inbox folder of other email, but "Correspondents" show not sender email, but receiver email with arrow. SMTP server is the same for all email accounts. Please help me to solve this problem.

I have 2 email accounts on Thunderbird(jg@ and orders@). When I am sending mail from one mail, it shows email in Inbox folder of other email, but "Correspondents" show not sender email, but receiver email with arrow. SMTP server is the same for all email accounts. Please help me to solve this problem.
Capturas de pantalla anexas

All Replies (3)

more options

remove the email address from your address book and see how you go.

more options

I removed my email adress from adress book, unfortunately, nothing changes... Orders@ - IMAP account jg@ - POP3 account SMTP server is same for both accounts

more options

go to options and search for address turn off the option to "show only display name for people in my address book."

Any change?

If not select the email open the source (ctrl+U) and check the information in From: and To:

for example messages from this forum have

From: Mozilla Support Forum <no-reply@support.mozilla.org>  

Perhaps you have configured things to have your name included in the email header to be displayed. This is the only way t be sure of what is actually in the email you are getting.