Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem with asda web site

  • 3 respostas
  • 2 have this problem
  • 2 views
  • Last reply by fire19

more options

When trying to access the supermarket web site https://groceries.asda.com the site keeps continually refreshing the home page ad-infinitum. When I tried this site a couple of months ago it was OK.

Is this a problem with the asda site - or an issue with Firefox? I'm using the latest version of Firefox 84.0.2 64bit.

Thanks.

When trying to access the supermarket web site https://groceries.asda.com the site keeps continually refreshing the home page ad-infinitum. When I tried this site a couple of months ago it was OK. Is this a problem with the asda site - or an issue with Firefox? I'm using the latest version of Firefox 84.0.2 64bit. Thanks.

Chosen solution

However removing cookies/site date relating to asda has cured the problem.

Thanks.

Ler a resposta no contexto 👍 0

All Replies (3)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

The same problem exists when Firefox is started in safe mode.

more options

Chosen Solution

However removing cookies/site date relating to asda has cured the problem.

Thanks.