Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have been using message tags. However, the option is now greyed out. How to I get it working again and why did it stop working in the first place?

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by ClerkLS154

ClerkLS154
ClerkLS154
more options

I have been using message tags. However, the option is now greyed out. How to I get it working again and why did it stop working in the first place?

I have been using message tags. However, the option is now greyed out. How to I get it working again and why did it stop working in the first place?

All Replies (2)

ClerkLS154
ClerkLS154 Question owner
more options

I've just noticed, the tag option is still there in my Inbox, it is only greyed out in the sub-folder.

ClerkLS154
ClerkLS154 Question owner
more options

Further to the above, all the tags I'd set up are still showing on the drop down menu. However, all the emails which I'd tagged are now showing without their tags. How do I restore the tags they previously had?