Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete Data Held On Firefox Sync Server

  • 3 respostas
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox.

Is it possible to remove ALL data synced from Firefox to the sync server?

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox. Is it possible to remove ALL data synced from Firefox to the sync server?

CheeseyZebra modificouno o

All Replies (3)

more options

Shut down the old sync. Then create a new account.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.


[v57+] https://accounts.firefox.com/settings

https://accounts.firefox.com/signin

more options

FredMcD said

Shut down the old sync. Then create a new account. Resetting the sync password, or changing its e-mail, will remove all data from the servers. The data in your profiles will not be affected. [v57+] https://accounts.firefox.com/settings https://accounts.firefox.com/signin

So which is it?

"Shutting down the old sync" indicates deleting my Firefox account and recreating it whereas you also suggest changing password or email clears the data?

It is not really clear which steps should be taken to clear the sync data from the server.

more options

You can do either you want.