Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmark option doesnt work

  • 2 respostas
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

So lately my bookmark page option doesn't work, it simply doesn't. Pages don't get saved, nor can I delete the ones I already have had saved. I don't know what's going on

I tried reinstalling the whole Firefox and removing all add-ons, but it didn't help.

anyone got an idea as to what may I try to fix this?

So lately my bookmark page option doesn't work, it simply doesn't. Pages don't get saved, nor can I delete the ones I already have had saved. I don't know what's going on I tried reinstalling the whole Firefox and removing all add-ons, but it didn't help. anyone got an idea as to what may I try to fix this?

All Replies (2)

more options
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You lose the history when a new places.sqlite is created.

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.