Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to unsubscribe from mozilla news letters

  • 1 resposta
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I recently signed up for a firefox sync account, and since then have been receiving newsletters. I visited the unsubscribe link many times in the emails and fully unsubscribed, yet I still receive the news letters. I went a step further and fully deleted my account because the news letters wouldn't stop. After deleting the account I sign in to my email today and still see I'm receiving emails even though the unsubscribe process says it was successful.

Is the unsubscribe process broken?

I recently signed up for a firefox sync account, and since then have been receiving newsletters. I visited the unsubscribe link many times in the emails and fully unsubscribed, yet I still receive the news letters. I went a step further and fully deleted my account because the news letters wouldn't stop. After deleting the account I sign in to my email today and still see I'm receiving emails even though the unsubscribe process says it was successful. Is the unsubscribe process broken?

All Replies (1)

more options

Try this page:

(you may have to be patient to get an email)