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Firefox webpage issue

  • 5 respostas
  • 1 has this problem
  • 20 views
  • Last reply by Dave A

Dave A
Dave A
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When I use the following website, https://www.supercheapauto.com.au/ , some of the features do not work with Firefox.

For example, if you move the cursor to the Brands heading, it shows a drop down list, but if you move the cursor towards the list in any direction, the list disappears (I have attached a screenshot showing the drop down list). The same problem also occurs when you put the cursor onto the On Sale and Services headings as they also display a drop down list.

I have tried running Firefox in Safe Mode (Troubleshoot Mode) but they still don't work.

I have also tried using Chrome and Edge and these functions work okay so any ideas what I need to do to the Firefox settings/options to get these functions to work?

Thanks.

When I use the following website, https://www.supercheapauto.com.au/ , some of the features do not work with Firefox. For example, if you move the cursor to the Brands heading, it shows a drop down list, but if you move the cursor towards the list in any direction, the list disappears (I have attached a screenshot showing the drop down list). The same problem also occurs when you put the cursor onto the On Sale and Services headings as they also display a drop down list. I have tried running Firefox in Safe Mode (Troubleshoot Mode) but they still don't work. I have also tried using Chrome and Edge and these functions work okay so any ideas what I need to do to the Firefox settings/options to get these functions to work? Thanks.
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All Replies (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Firefox requires a very tiny gap to avoid losing the hovered state. I'm not sure why it works in other browsers and not in Firefox considering that there is a built-in 50 pixel gap. ?

cor-el
cor-el
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Maybe make the window smaller and use its three bars menu to access the brands page.

Dave A
Dave A Question owner
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I made the window smaller and it still didn't work!

I don't see a way to access the brands page via the three bar menu!

cor-el
cor-el
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Note that this is the menu button in the top left corner on the webpage that appear when the page switches to mobile layout when you make the screen smaller.

Dave A
Dave A Question owner
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Yes, you can shrink the screen to do that but you then have to maximise it for other websites and when you close Firefox and re-open it, you're back to maximum screen and you have to go through the process again!

It still doesn't resolve the Firefox issue as to why it does this and yet Edge and Chrome don't, but thanks anyway.