Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox runs but won't load any webpages

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

mtnvassar
mtnvassar
more options

I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the ones that are embedded in the browser (add ons & themes, etc.). Additionally there are a number of *.dll's that seem to be corrupted. I have reinstalled the browser and refreshed it and neither have worked. There was a general problem with Windows as well, but the latest update seemed to correct those problems. The web address doesn't even appear in the address bar. Snip of what it looks like is included.

Thanks much!

I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the ones that are embedded in the browser (add ons & themes, etc.). Additionally there are a number of *.dll's that seem to be corrupted. I have reinstalled the browser and refreshed it and neither have worked. There was a general problem with Windows as well, but the latest update seemed to correct those problems. The web address doesn't even appear in the address bar. Snip of what it looks like is included. Thanks much!
Capturas de pantalla anexas

Chosen solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

Ler a resposta no contexto 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

FredMcD
FredMcD
more options

mtnvassar said
. . . . when the power flickered on and off a couple of times

This could corrupt the hard drive.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93