Mozilla Maintenance Service
Has anything changed in Mozilla Maintenance Service in regards to security required for the logged on user in order for Mozilla updates to be installed? We do not allow our users local admin rights, but instead they have an application where they can request admin rights when needed, and with the release of Firefox 89, we are seeing peoples Mozilla products disappear. In the logs it looks like an update is being made, and once the old version has been deleted, the new version fails to install.
Chosen solution
Thanks everyone for the replies. We were able to get our problem solved. It was another application that was effecting user security rights.
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Are there any specific errors in the logs?
'Makes no difference which version is run, same error.'
Mozilla Firefox Installation Started: 2021-06-07 17:46:38
Installation Details
Install Dir: C:\Program Files\Mozilla Firefox Locale : en-US App Version: 87.0 GRE Version: 87.0 OS Name : Windows 10 Target CPU : x64
Installing Main Files
DLL Registration
** ERROR Registering: C:\Program Files\Mozilla Firefox\AccessibleMarshal.dll ** ** ERROR Registering: C:\Program Files\Mozilla Firefox\AccessibleHandler.dll **
Adding Registry Entries
Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox\87.0 (x64 en-US)\Main | Install Directory | C:\Program Files\Mozilla Firefox Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox\87.0 (x64 en-US)\Main | PathToExe | C:\Program Files\Mozilla Firefox\firefox.exe Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox\87.0 (x64 en-US)\Uninstall | Description | Mozilla Firefox 87.0 (x64 en-US) Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox\87.0 (x64 en-US) | | 87.0 (x64 en-US) Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox 87.0\bin | PathToExe | C:\Program Files\Mozilla Firefox\firefox.exe Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox 87.0\extensions | Components | C:\Program Files\Mozilla Firefox\components Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox 87.0\extensions | Plugins | C:\Program Files\Mozilla Firefox\plugins Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox 87.0 | GeckoVer | 87.0 Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox | | 87.0 Added Registry String: HKLM | Software\Mozilla\Mozilla Firefox | CurrentVersion | 87.0 (x64 en-US) Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | Comments | Mozilla Firefox 87.0 (x64 en-US) Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | DisplayIcon | C:\Program Files\Mozilla Firefox\firefox.exe,0 Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | DisplayName | Mozilla Firefox 87.0 (x64 en-US) Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | DisplayVersion | 87.0 Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | HelpLink | https://support.mozilla.org Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | InstallLocation | C:\Program Files\Mozilla Firefox Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | Publisher | Mozilla Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | UninstallString | "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | URLUpdateInfo | https://www.mozilla.org/firefox/87.0/releasenotes Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | URLInfoAbout | https://www.mozilla.org Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | NoModify | 1 Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | NoRepair | 1 Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 87.0 (x64 en-US) | EstimatedSize | 0 Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\firefox.exe | | C:\Program Files\Mozilla Firefox\firefox.exe Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\firefox.exe | Path | C:\Program Files\Mozilla Firefox Added Registry Key: HKLM | Software\Microsoft\MediaPlayer\ShimInclusionList\false Added Registry Key: HKLM | Software\Microsoft\MediaPlayer\ShimInclusionList\plugin-container.exe
Setting Permitted LSP Categories
Permitted LSP Categories: 0x00000000
Adding Shortcuts
Added Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk Added Shortcut: C:\Users\Public\Desktop\Firefox.lnk
Mozilla Firefox Installation Finished: 2021-06-07 17:46:38
If you file a bug in Toolkit::Application update, here, it will be easier to get the Firefox Application Update team involved, who are probably best equipped to help you with this.
Chosen Solution
Thanks everyone for the replies. We were able to get our problem solved. It was another application that was effecting user security rights.
So glad to hear.