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Thunderbird for Mac OS

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

steinashley2
steinashley2
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Hello, I just downloaded Thunderbird on my new Mac Mini M1 with the newest OS Big Sur. Twice Thunderbird has wiped all of my email accounts and I can't figure out what the problem is. (By wiped I mean it's as if I never set anything up. Thunderbird prompts me to add accounts back in every time I open it. ) I don't have this problem when working on my Windows laptop.

Any advice is appreciated!

Hello, I just downloaded Thunderbird on my new Mac Mini M1 with the newest OS Big Sur. Twice Thunderbird has wiped all of my email accounts and I can't figure out what the problem is. (By wiped I mean it's as if I never set anything up. Thunderbird prompts me to add accounts back in every time I open it. ) I don't have this problem when working on my Windows laptop. Any advice is appreciated!

Chosen solution

This often happens when TB isn't installed correctly, and isn't added to the Applications folder:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

This often happens when TB isn't installed correctly, and isn't added to the Applications folder:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac