Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Error: could'n load XPCOM

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by david

hbodmer@bluewin.ch
hbodmer@bluewin.ch
more options

How can I fix this fatal error?

I cannot use Thunderbird anymore.

To use the email system I have to log in to Swsscom and use ther email system.

So, you can still contact me: [email removed from public]

Please help!

Greeting Hans Bodmers

How can I fix this fatal error? I cannot use Thunderbird anymore. To use the email system I have to log in to Swsscom and use ther email system. So, you can still contact me: [email removed from public] Please help! Greeting Hans Bodmers

James modificouno o

All Replies (1)

david
david
  • Top 10 Contributor
more options

This probably happened with an update? Try this: 1. download latest version of TB. 2. Delete the installed version, e.g., c:\program files\thunderbird (Do NOT do an UNINSTALL) 3. Install the new version. The installed new version may need help finding your profile. If so, 

 - click the Windows icon on task bar
 - type  run and press enter
 - that opens a command line. Enter    thunderbird.exe   -p   and press enter
 - that opens a panel of your profiles. select the profile and continue to TB