Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Email set up

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by msl55

msl55
msl55
more options

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

Chosen solution

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Ler a resposta no contexto 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

msl55
msl55 Question owner
more options

Solved. Yes, creating and using the secure key at MYATT worked. My problem was I couldn't delete my old secure key, so it would not accept a new secure key. Waited a day, and the next time I signed into ATT, I WAS able to delete the old key. Creating a new key was straightforward, and Thunderbird signed right in. Thanks.