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Unable to send emails from Thunderbird

  • 2 respostas
  • 1 has this problem
  • 14 views
  • Last reply by andrew173

andrew173
andrew173
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Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image).

Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image.

ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1

Please help!

Thanks

Andrew

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image). Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image. ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1 Please help! Thanks Andrew
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All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Andrew, How did you resolve your problem? Or Do you still encounter problems??

andrew173
andrew173 Question owner
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Hi Wayne

I have not been able to resolve the problem. My only workaround is to use webmail.

Thanks

Andrew