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Passwords

  • 1 resposta
  • 5 have this problem
  • 29 views
  • Last reply by david

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Is there a way to recover the Password, or reset the password. I can't get in to TB because I can't find the password I put in years ago. I've tried the normal reset process but it sends the reset info to the email, which I can't get into without a password (Catch 22). it has never asked for a password before.

Is there a way to recover the Password, or reset the password. I can't get in to TB because I can't find the password I put in years ago. I've tried the normal reset process but it sends the reset info to the email, which I can't get into without a password (Catch 22). it has never asked for a password before.

All Replies (1)

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I think this will work for you:

Choose Tools ->Developer Tools-> Error Console, paste the expression: openDialog("chrome://pippki/content/resetpassword.xul") and press the Evaluate button. That will open a dialog asking you if you want to reset your password. 

However, I believe it will also remove all account passwords as a security precaution.