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SVG not showing in firefox browser

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  • 2 views
  • Last reply by cor-el

algumgamer
algumgamer
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Hello, I´ve noticed that my website isn´t loading its logo in the header, this problem seems to be ocurring only with svg images, as well as only in firefox browser. When i switch into a PNG, the image loads normally, but I lose quality in other browsers. But with the SVG, the image is loaded in all the other browsers I have currently tested. If someone could please help me in this regard, I would aprecciate it a lot.

Website: https://cbfarma.com.br/

In the print you can see how it is supposed to show.

Hello, I´ve noticed that my website isn´t loading its logo in the header, this problem seems to be ocurring only with svg images, as well as only in firefox browser. When i switch into a PNG, the image loads normally, but I lose quality in other browsers. But with the SVG, the image is loaded in all the other browsers I have currently tested. If someone could please help me in this regard, I would aprecciate it a lot. Website: https://cbfarma.com.br/ In the print you can see how it is supposed to show.
Capturas de pantalla anexas

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Can you also attach a screenshot that show how you see this logo as it looks quite normal to me ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window