We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

question – Firefox – bookmarks roll away (LOL)

  • 1 resposta
  • 0 have this problem
  • 7 views
  • Last reply by cor-el

vvld-ml-2020
vvld-ml-2020
more options

Hi

I wonder whether you could help me

The OS is Windows 10

By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc, and it’s all clean.

I’ve used Firefox and bookmarks for years.

Lately, when I try to place (sometimes even when I’ve already placed it) the cursor on a bookmark (any bookmark) all the bookmarks (including the selected, “highlighted”, bookmark) roll away, upwards or downwards.

As for the selected bookmark, it disappears from view, even though, when I find it, I can see that the bookmark itself remains selected.

Weird.

What am I doing wrong??

In advance, thanks for your kind help

Christian

Hi I wonder whether you could help me The OS is Windows 10 By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc, and it’s all clean. I’ve used Firefox and bookmarks for years. Lately, when I try to place (sometimes even when I’ve already placed it) the cursor on a bookmark (any bookmark) all the bookmarks (including the selected, “highlighted”, bookmark) roll away, upwards or downwards. As for the selected bookmark, it disappears from view, even though, when I find it, I can see that the bookmark itself remains selected. Weird. What am I doing wrong?? In advance, thanks for your kind help Christian

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window