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Firefox won't let users "SUBMIT" Student Loan Debt Relief App. https://studentaid.gov/debt-relief/application

  • 1 resposta
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  • Last reply by Kiki

sgstancill
sgstancill
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Firefox not registering the "SUBMIT" button at bottom of the page to "submit" an application for student loan partial debt relief. Click on it and it never submits, even though the form is completed and no omissions are noted. Instantly works just fine on CHROME. My peers noted same issue. Changing back to Chrome due to this. Site is https://studentaid.gov/debt-relief/application

Firefox not registering the "SUBMIT" button at bottom of the page to "submit" an application for student loan partial debt relief. Click on it and it never submits, even though the form is completed and no omissions are noted. Instantly works just fine on CHROME. My peers noted same issue. Changing back to Chrome due to this. Site is https://studentaid.gov/debt-relief/application
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Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Hey sgstancill,

Thanks for reporting! This issue has been escalated internally. I'll make sure to update you when I hear anything from my team.