Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Where can I re-verify my account?

  • 5 respostas
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

Rosi
Rosi
more options

Hello,

I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account).

Could you please help me with this?

Thank you in advance for your assistance.

Hello, I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account). Could you please help me with this? Thank you in advance for your assistance.

All Replies (5)

Dropa
Dropa
more options

What account are you talking about?

Rosi
Rosi Question owner
more options

My firefox account

Tomatoshadow2
Tomatoshadow2
more options

Try this article https://support.mozilla.org/en-US/kb/im-having-problems-my-firefox-account#w_finish-creating-your-account-email

Rosi
Rosi Question owner
more options

I'm sorry but it didn't help at all. All in all I'm trying to sync my bookmarks to a new laptop browser but for some reason, when I'm signing in, it gets to an infinite loading loop. Where can I report this?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to close and restart Firefox ?

In case of issues with Sync you can try this:

Delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder (Sync was formerly named Weave) with Firefox closed.

Can you find a chrome://FirefoxAccounts entry in the logins.json file in the Firefox profile folder ?

If that isn't enough then delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).