Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

102.4.2 restored the 102.2.2 problem of Tbird freezing when retrieving emails (win10)

  • 2 respostas
  • 0 have this problem
  • 3 views
  • Last reply by rccarlson

rccarlson
rccarlson
more options

Fix what caused the problem in 102.4.2...

The update to 102.4.2 restored the problem of Tbird freezing when retrieving emails . It first apeared with the update to 102.2.2 and I fixed it by rolling back to 102.0.1 . Later it was fixed, I think in 102.4.0. Will try rolling back to 102.4.1.

Fix what caused the problem in 102.4.2... The update to 102.4.2 restored the problem of Tbird freezing when retrieving emails . It first apeared with the update to 102.2.2 and I fixed it by rolling back to 102.0.1 . Later it was fixed, I think in 102.4.0. Will try rolling back to 102.4.1.

Wayne Mery modificouno o

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Using 102.4.2... 

Please start *Windows'* in safe mode with networking enabled

win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

  • Still in Windows safe mode, start Thunderbird in Troubleshoot mode

https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

rccarlson
rccarlson Question owner
more options

In safe mode and tbird trouble shoot mode I got 9 emails then a few minute pause, then the total of 42 emails. This isn't a solution as the display is low res and generates false dislplay bits in safe mode. In trouble shoot mode but not safe mode before that I got 9 emails and then a message " unable to write the email to the mail box" and "check that you have space on disk and permission to write". I have plenty of disk space. Rolled back to 102.4.1 and it seems to work fine.