Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for Windows Desktop Cannot Switch Between Tabs

more options

Hi,

Firefox will not let me switch between tabs using the mouse.

I can open new tabs but cannot navigate between them.

I can pin tabs and close tabs by right clicking and selecting from the menu but when I left click a tab to select it nothing happens.

It is not my mouse as this is working fine in other apps and navigating between tabs in chrome works fine.

I tried updating to the latest version of firefox (as at 15/11/22) but this has still not resolved it.

I also cannot get into settings or extensions as when I click on those it opens a new tab but I then cannot navigate to it.

Please can someone help as currently it is completely unusable.

Thanks.

G

Hi, Firefox will not let me switch between tabs using the mouse. I can open new tabs but cannot navigate between them. I can pin tabs and close tabs by right clicking and selecting from the menu but when I left click a tab to select it nothing happens. It is not my mouse as this is working fine in other apps and navigating between tabs in chrome works fine. I tried updating to the latest version of firefox (as at 15/11/22) but this has still not resolved it. I also cannot get into settings or extensions as when I click on those it opens a new tab but I then cannot navigate to it. Please can someone help as currently it is completely unusable. Thanks. G

All Replies (6)

more options

Does the same thing happen if you start in troubleshoot mode?

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

more options

Hi,

Yes I have tried troubleshoot mode (both open and refresh options and still have the issue).

I have also uninstalled and reinstalled Firefox and still have the issue.

I also did a further update so now on version 107.0 (64bit)

Any further suggestions?

I have used firefox for years without any issue on the same pc.

Gravytrain72 modificouno o

more options

Can you use the keyboard (Ctrl+PageDown/PageUp) ?

Did you try to reboot the computer ?

Boot the computer in Windows Safe Mode with network support to see if that has effect.

more options

Using the keyboard does nothing either (but this works in Chome). I have rebooted several times. I have also tried turning off my antivirus and firewall but still have the issue.

I will try safe mode next.

more options

Can you focus the Tab bar via keyboard navigation (Ctrl+L and a few times Shift+Tab) ?

more options

I can move between tabs using shift and tab and a blue outline moves between the tabs but it won't select any of them.