Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird

  • 3 respostas
  • 0 have this problem
  • 1 view
  • Last reply by david

geoffcoulson123
geoffcoulson123
more options

WE recently changed email providers so I backed up thunderbird all folders to msf files plus files without extension (sbd?) Our email address on the old server is now dead, so I cannot create an account in Thunderbird with the old settings to retrieve the emails and email addresses. Ultimately I would like these emails on an excel spreadsheet but reckoned I would have to recreate them in thunderbird 1st. I am self taught and reasonably savvy but to me this is brain surgery. Is there any wizard out there who can steer me through this minefield please with an idiot-proof guide. Thanks

WE recently changed email providers so I backed up thunderbird all folders to msf files plus files without extension (sbd?) Our email address on the old server is now dead, so I cannot create an account in Thunderbird with the old settings to retrieve the emails and email addresses. Ultimately I would like these emails on an excel spreadsheet but reckoned I would have to recreate them in thunderbird 1st. I am self taught and reasonably savvy but to me this is brain surgery. Is there any wizard out there who can steer me through this minefield please with an idiot-proof guide. Thanks

All Replies (3)

david
david
  • Top 10 Contributor
more options

You can copy the file, exactly as you originally copied them, to Thunderbird's Local Folders and read them there. You can get to Local Folders by starting Thunderbird, click help>moretroubleshootinginformation, scroll down to Profile Folder, click 'Open Folder' and you will be in the profile. Open the Mail Folder and then you will see the Local Folder. Copy your files there, being sure not to overwrite any files with same name.

geoffcoulson123
geoffcoulson123 Question owner
more options

Thank you for your prompt reply. It worked. Thank you very much. I am really grateful.

david
david
  • Top 10 Contributor
more options

You're very welcome.