Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Norton 360 detecting Trojans

  • 3 respostas
  • 0 have this problem
  • 9 views
  • Last reply by Dropa

acrglass
acrglass
more options

Norton 360 is finding multiple recurring trojan horses lately in Firefox temp files on ONE computer only. How can I isolate the offending site leaving them there? This has recently become an issue, but only on one work computer of 4. I let Norton remove the files, and so far, with no adverse issues, but can't understand how they keep coming back yet only in one workstation computer, 3 others should be configured and visiting the same sites. History has revealed no clues. Now rebooting this computer twice a day, this morning Norton discovered 3 infected temp files in Firefox, not just one. Just want to find "the leak".

Norton 360 is finding multiple recurring trojan horses lately in Firefox temp files on ONE computer only. How can I isolate the offending site leaving them there? This has recently become an issue, but only on one work computer of 4. I let Norton remove the files, and so far, with no adverse issues, but can't understand how they keep coming back yet only in one workstation computer, 3 others should be configured and visiting the same sites. History has revealed no clues. Now rebooting this computer twice a day, this morning Norton discovered 3 infected temp files in Firefox, not just one. Just want to find "the leak".

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about the disk cache (cache2 folder) or about the OS temp folder (environment variables %TMP% and %TEMP%) ?

acrglass
acrglass Question owner
more options

I can't answer that question. All I can say is Norton 360 detecting them in/as a Firefox tmp file. It won't give me any more info. I'm hoping to get some barriers in Firefox better set up to stop this. It's only recently started, Norton finding them, in the last few weeks, in one workstation only, and becoming more frequent. Thank you for your reply cor-el

Dropa
Dropa
more options

I use Defender and it doesn't identify problems askin to what your saying as I have multiple tabs open on different sites. So what sites are you using when Norton beeps at you?