Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Losted email

  • 1 resposta
  • 0 have this problem
  • 8 views
  • Last reply by Toad-Hall

Tibor GRENDEL
Tibor GRENDEL
more options

Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app.

PS: I tried Right-click the folder - Properties - Repair Folder .

BR, Tibor

Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app. PS: I tried Right-click the folder - Properties - Repair Folder . BR, Tibor
Capturas de pantalla anexas

Tibor GRENDEL modificouno o

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Is the account in Thunderbird IMAP or POP? Is the account in Outlook IMAP or POP? Is the account in Andriod IMAP or POP?

If you log on to the webmail account via a browser - do you see the email - is it still on server? Please post image of webmail view.

Do you have these settings: View > Folders > All View > Threads > All

Have you tried selecting : View > Threads > Ignored threads to see if by any chance you accidentally set as ignored ?

Do you have any filters working in Thunderbird on the account? If yes, have you checked the filter log to see if that email was moved?

Do you have any 'Quick Filter Bar' icons selected/highlighted which may be causing a filter on the folder ?

If you search for email, does it pop up in the search results?