Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

TB login problems

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by sfhowes

gboles011
gboles011
more options

I changed my google email password yesterday. now when i go to check mail with Thunder bird I get "authentication error when connecting to server imap.google.com " even though i put in the correct password. any suggestions as to how to fix this? Update TB?

I changed my google email password yesterday. now when i go to check mail with Thunder bird I get "authentication error when connecting to server imap.google.com " even though i put in the correct password. any suggestions as to how to fix this? Update TB?

All Replies (2)

david
david
  • Top 10 Contributor
more options

Remove the password. That defeats the special password Gmail uses for your thunderbird.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check that the incoming server is imap.gmail.com (not imap.google.com or imap.googlemail.com) on 993, SSL/TLS, OAuth2 authentication, User Name = email address. For the outgoing: smtp.gmail.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address. Remove the entries from Saved Passwords in Settings/Privacy & Security, restart TB, enter the account password in the OAuth window to allow TB access.