Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

sent folder empty after update to v150.2.1

  • 2 respostas
  • 2 have this problem
  • 3 views
  • Last reply by fivish

fivish
fivish
more options

sent folder empty after update to v150.x after this update the profile dropped in size by over a half! thousands of emails deleted. how do i get them back?

sent folder empty after update to v150.x after this update the profile dropped in size by over a half! thousands of emails deleted. how do i get them back?

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Can you recheck your version? We have a version 102.15.1 and a version 115.2.x. There is no v150.x.

Also, what tool are you using to determine your profile size?

fivish
fivish Question owner
more options

Typo, 115. My Sent folder had 1500 emails but after the update to 115 it was empty. I tried importing from a backup Profile but the import failed. A red bar showed refering to the error consul. I am on windows 10. My wife on windows 11 did the update and her sent folder is intact. Is this a windows 10 issue?