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Access to secure websites

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  • Last reply by zeroknight

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Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

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Try Clear cookies and site data from the padlock icon in the address bar and do a hard refresh by holding down the Shift key while clicking the refresh button.