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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't delete mozilla account, keep getting "Incorrect Password"

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Seanzu
Seanzu
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Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up. I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account. I've tried on multiple different browsers now to delete the account and it's just not working. I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.
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All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You may need a fresh login to the accounts.firefox.com website to access the Settings page, so if necessary logout and login again.