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When selecting video option

  • 3 respostas
  • 0 have this problem
  • 7 views
  • Last reply by travaco

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after clicking on search, there are the following options just below: All Videos Images News Shopping More Tools

The Tools option is there except when I click on Video

Normaly when i selected Video I could select the tools to get option of length of Video.

This is no longer available when I go to Video

after clicking on search, there are the following options just below: All Videos Images News Shopping More Tools The Tools option is there except when I click on Video Normaly when i selected Video I could select the tools to get option of length of Video. This is no longer available when I go to Video
Capturas de pantalla anexas

All Replies (3)

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The "Tools" button appears for me in the "VIdeos" category.

Does it still happen in Troubleshoot Mode?

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Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
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Hi, Thank you so much for your reply,

when i followed these instructions: "Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

it works, but as soon as I log into my account I lose the tools option again.

Please help,