Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Firefox account

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email. Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.
Capturas de pantalla anexas

James modificouno o

All Replies (2)

more options

You can only make another email address the primary email if you still have access to the current primary address, otherwise you need to create a new Mozilla Account with an email address you can confirm.


You can add a secondary email address and confirm this email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.

Helpful?

more options

I notice that you use an older Firefox 116.0.2 version and not the current release (124.0.2). Has your Linux distro reached EOL and no longer receives updates?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.