Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WEBgl

  • 1 resposta
  • 1 has this problem
  • 39 views
  • Last reply by zeroknight

more options

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black, then a statement comes on that says WEBgl has been disabled. I have tried everything and I can't fix this. Do I need to uninstall Firefox and reinstall or can you please help me. I hope this is enough information. I have refreshed Firefox twice and that didn't help.

Thank you so much for your help.

Mary Ramsey

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black, then a statement comes on that says WEBgl has been disabled. I have tried everything and I can't fix this. Do I need to uninstall Firefox and reinstall or can you please help me. I hope this is enough information. I have refreshed Firefox twice and that didn't help. Thank you so much for your help. Mary Ramsey

All Replies (1)

more options

Do you see a spinning cube at get.webgl.org/webgl2/?

Check that webgl.disabled is false in about:config.

Make sure Windows 10 is fully updated and see if there are optional driver updates available.

Try installing the latest graphics drivers from the manufacturer's site and reboot.