Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email Address

  • 1 resposta
  • 0 have this problem
  • 1 view
  • Last reply by Matt

more options

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.
Capturas de pantalla anexas

All Replies (1)

more options

I would guess your account is configured as IMAP and your antivirus program is blocking this new unknown and possible dangerous Thunderbird program from accessing the internet.

But to be honest I really don't understand the question as you start with talking about having two accounts and the image has three, so I am going with a common upgrade problem caused by Third party antivirus products.