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Lost all saved password

  • 1 resposta
  • 0 have this problem
  • Last reply by cor-el

Adyatma Santosa
Adyatma Santosa
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Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox account ofc to save the password, but if the account cannot save the password whats the point to create an account.

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox account ofc to save the password, but if the account cannot save the password whats the point to create an account.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check if you have the C:\Windows.old folder with your Firefox profile data.

If you reset the password for the Mozilla account because you do not remember this password, then that will remove all data stored on the Sync server because this password is used to encrypt your data locally before it is uploaded to the Sync server and only this password or a possible recovery key you created earlier can decrypt this data.

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