Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cookie acceptance window displays for 1 second then disappears.

  • 1 resposta
  • 0 have this problem
  • Last reply by cor-el

more options

Hi,

I have a couple of websites now where the Cookie acceptance window/pop up, displays for 1 second then disappears. This effectively leaves the page slightly dimmed and locked. I've tried the URLs in Chrome and the Cookie window display correctly and allows for user selection.

I have tried to add an exception for the URL for pop-ups, and then disabling pop-up blocking completely, but I still have the problem.

Thanks, Nick.

Hi, I have a couple of websites now where the Cookie acceptance window/pop up, displays for 1 second then disappears. This effectively leaves the page slightly dimmed and locked. I've tried the URLs in Chrome and the Cookie window display correctly and allows for user selection. I have tried to add an exception for the URL for pop-ups, and then disabling pop-up blocking completely, but I still have the problem. Thanks, Nick.

All Replies (1)

more options

Firefox has a feature to bypass cookies banners on some websites that might be causing this,.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.