Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla VPN will not activate

  • 1 resposta
  • 0 have this problem
  • 9 views
  • Last reply by James

philip.lewer
philip.lewer
more options

I signed up and paid for Mozilla VPN on 07/09/2024 and received an email saying: "Your payment is currently processing and may take up to four business days to complete."

I still cannot sign into Mozilla VPN and it is asking me to pay for the service.

I signed up and paid for Mozilla VPN on 07/09/2024 and received an email saying: "Your payment is currently processing and may take up to four business days to complete." I still cannot sign into Mozilla VPN and it is asking me to pay for the service.

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

This section you posted in is for support of the (desktop) Firefox web browser.

For Mozilla VPN support it uses a ticket system where you can post your question using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

The knowledge base for Mozilla VPN is at https://support.mozilla.org/en-US/products/firefox-private-network-vpn

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.