Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

youtube videos

  • 3 respostas
  • 0 have this problem
  • 13 views
  • Last reply by jonzn4SUSE

more options

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC chowbabyhi@aol.com

p.s. youtube does work and play on my Edge browser

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated. Thanks, MC chowbabyhi@aol.com p.s. youtube does work and play on my Edge browser

All Replies (3)

more options

Show the issue. Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

YouTube works for me. see screenshot

jonzn4SUSE modificouno o

Helpful?

more options

Thanks jonzn4SUSE for responding to my query. Running Firefox in Troubleshoot mode did not fix the problem, however, refreshing Firefox for the 2nd time seems to have worked. Thanks again for your support.

MC

Helpful?

more options

Glad to hear the issue is resolved. Yeah, Refresh... I've been running Firefox for a long time and have only done a Refresh maybe 2 times. Mark it as resolved and have a nice day.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.