Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot use Snagit 8's scrolling window feature with Firefox anymore.

  • 2 respostas
  • 61 have this problem
  • 7 views
  • Last reply by jamesc

more options

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah).

== The last update

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah). == The last update

All Replies (2)

more options

same problem for me but no solution. IE8 ok.

more options

I have a similar problem, but with the popular program Hypersnap 5 from www.hyperionics.com.

I can still perform scroll/captures with Internet Explorer 6; but not with IE7, nor any of the Firefoxes! Even their upgrade to Hypersnap 6 doesn't help..
Is there a security setting which can be switched "off" temporarily?